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Solutions must be created using technologies like Java, Eclipse, DB2 Community Edition, WAS CE OR IBM products like WebSphere Studio, WebSphere Application Server, DB2. Programming language should be Java as the solutions have to be cross-platform. If the solution requires a web front end, then scripting languages such as JavaScript, HTML, and JSP could be used.Already the collectorate office is using standalone application developed. It is required to be integrated to citizens through Web based interface. Moreover all office in Gujarat states should be integrated with the help of XML Web services. Some web service components have to be developed for generation of reports at higher level where information from all offices will be merged. Some basic services offered to citizens are listed below: • Issue of Income Certificate • Issue of certificate for persons from Language / Religious minority group • Certificate for socially & educationally • backward class • Certificate of SC/ST • Certificate of residential proof • Certificate of domicile • Widow Certificate The end solution or software has to run on Linux/windows.